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What Our Customers are Saying

"Reliant has successfully piloted the use of AWARE for steam turbine maintenance and overhaul reporting over the past year. AWARE has been a valuable tool for standardizing our inspection process, and reporting for steam turbine maintenance. We believe an enterprise roll-out of AWARE will help our technical staff with their job functions and decision making process while enhancing our SAP R/3 financial system."

Scott McQueen,
Reliant Energy, Power Generation


"With the help of AWARE, we have begun automating the process of data collection, documentation, reporting and coordination. Our turbine overhaul process, whether it is for pre/post/during overhaul, is now well documented to support our run/repair/ replace decisions. AWARE is providing us a powerful tool needed to reach our goals in reducing turbine-generator risks."

Arun Puri,
Tennessee Valley Authority


"We have used AWARE to replace our DOS-based UCDS product. Our new product based on AWARE is the DocKit product. We have seen that technology moves rapidly and the cost of maintaining software has escalated tremendously. We evaluated a number of different products before selecting AWARE. We found that AWARE was ideally suited for our equipment health tracking and run/repair/replace decision applications. The AWARE application engineering team was especially helpful in ensuring a successful release of our Boiler and Pulverizer DocKit product. We are pleased that we were able to use AWARE instead of having to build our product from scratch."

Tom Enright,
Alstom Power



"With a global field service organization, it is difficult to ensure consistency of reporting techniques and practices. AWARE has proven to be valuable in helping us to standardize our boiler assessment reports for the power and pulp/paper industries. We believe that by using AWARE as well as by delivering AWARE viewers to our customers, this will help us to provide a unique continuity for our customers and in turn delivering a higher-level of value."

Matt Pevarnik,
Alstom Power


"ATI's AWARE system was chosen by NSP to be utilized as the relational database application to facilitate computer based training for our plant operators. We found that the product exceeded our expectations in its flexibility and scalability. We have expanded the use of the product to not only include training related material but also include equipment health related information including equipment operating & maintenance historical information. The service and support from ATI is excellent. They have understood our business requirements and they consistently strive to deliver quality products and responsive service."

Robert Herder,
Northern States Power


"AWARE has helped us standardize our repair and service documentation that we create for customers. AWARE was also helpful in obtaining our ISO9000 certification."

Paul Lengerich,
Scherer Industrial, Group, Inc.

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"One measure of a company's commitment to quality is frequently reflected in the importance they place on customer support. At ATI we believe that solid customer support means satisfied customers and a thriving business for both parties..."

Rana Ghosh
ATI's Director
Customer Relations

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